Our Privacy Policy
Effective Date: 13-01-2025
At West End Cleaning Services, your privacy is our priority. We are dedicated to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you utilize our cleaning services in Galveston, Texas, USA. By engaging with our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you choose West End Cleaning Services, we may collect and store the following personal information:
Contact Information: Your name, phone number, email address, and physical address.
Service Details: Specific details about your cleaning requests and service schedule.
Communication History: Records of messages, emails, or calls related to your inquiries or service needs.
How We Use Your Information
The personal information we gather is used for:
Service Delivery: Ensuring timely and efficient cleaning services at your specified location.
Customer Support: Addressing your queries, requests, or concerns effectively.
Improvement of Services: Analyzing preferences to refine and enhance our offerings.
Marketing Communications: Sharing promotional content or exclusive offers, where permitted.
Sharing Your Information
We only share your information with trusted third parties under specific circumstances:
Payment Processors: To securely handle transactions.
Service Providers: To assist with essential business functions like email campaigns and marketing efforts.
Legal Requirements: To comply with applicable laws, regulations, or court orders.
Note: Your personal information will never be sold or rented to third parties.
Data Security
We employ advanced measures to secure your personal data against unauthorized access, loss, or misuse. These include:
Encrypted storage systems for sensitive data.
Secure payment processing tools.
Restricted access to personal information, limited to authorized personnel only.
While we strive for top-tier data protection, no system can guarantee 100% security.
Your Rights
You have a number of rights in relation to your personal information:
Access: Request to see the personal information we hold about you.
Rectification: Update or correct inaccurate or incomplete information.
Deletion: Request removal of your personal information subject to legal or contractual obligations.
Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us using the details below.
Privacy Concerns or Complaints
For any privacy concerns or complaints, please contact us at:
Phone: (409) 354-3636
Email: westendcleaning@yahoo.com
Address: 6511 Stewart Road Suite # 8, Galveston, Texas, United States, Texas
We are committed to responding promptly and resolving your concerns to your satisfaction.
Changes to this Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates. Your continued use of our Services indicates your acceptance of these changes.
Contact Us
If you have any further questions about this Privacy Policy or how your personal information is handled, please contact us at - (409) 354-3636
Thank you for choosing West End Cleaning Services. Your trust and satisfaction are everything to us!